What is your turnaround for photos?

Our turnaround is typically 24 hours after the photoshoot is completed. We strive to get the pictures to you as quickly as possible. Just like you and your client, we are always excited to get our photos online for everyone to view.

If you need to receive the photos within the 24 hour window, please note this in your ‘Special Instructions’ when placing your booking request. Please be aware that you may be subject to a Rush Fee for the expedited photos.

What is your turnaround for videos?

We strive for 72 hour turnaround (3 business days) when it comes to videos. Video production is a completely different animal compared to photos. There’s more content to sift through, more TLC when editing, and if you have ever experienced the hair-pulling delay of rendering video clips… you have a full understanding of why it takes longer.

What if I need to cancel my photo shoot?

In the event you need to cancel your photo shoot, you’ll need to contact an Aerial State representative immediately by phone, text, or email. Your appointment will be cancelled and a credit will be issued to your Aerial State account. No refunds will be given.

What if it’s raining, snowing, or cloudy?

We love Mother Nature as much as you do (most of the time), but every now and then she doesn’t cooperate when providing clear blue skies. In the event that weather is approaching, you’ll need to contact an Aerial State representative and reschedule your photo shoot by 5:00pm EST the day prior.

How will I receive my files?

You will receive a download link from Hightail directly to the email you have provided Aerial State. This download link is active for 7 days before deletion from Hightail’s servers. If, for whatever reason, you don’t download your file(s) before the link expires, just shoot us an email and request those files to re-uploaded.

Note: You can only download your files to a desktop computer. The download link will not work on a tablet or smartphone.

Do you have Supra access?

Yes we do.

Got a question?

We love speaking to our existing clients and meeting new ones. For more information on our services, or to simply ask general questions, don’t hesitate to buzz us via phone or email.

502-387-4689
theaerialstate@gmail.com

Ready to improve your marketing photos? Let’s get started.

BENEFITS

Photo Editing

Our goal is to give our clients the best real estate photography possible. Every photo we take endures an extensive editing process assuring the quality of our work, and garnering the satisfaction of our clients and viewers.

Quick Turnaround

Our friendly, experienced photographers arrive on time and work quickly. On average, our photoshoots take less than an hour, with the download link readily available within 24 hours after the appointment.

Integrated Services

There’s enough marketing and advertising avenues out there to make your head spin. Let us help you with any web development, social media, video production,  graphic design, and print needs you may have.

Cutting Edge

Good, bad or indifferent, if you are not investing in new technology, you are going to be left behind. We are constantly on the hunt for new gadgets and innovative software that puts our clients one step ahead of the trends.

Agent Support

Building rapport and gaining referrals are advantageous to your business. Brief conversations with the seller gives us the opportunity to endorse YOU, assuring the seller that they chose the right Agent.

Outside City Limits

No matter the distance, we’ll do our best to accommodate your photography needs. Every listing outside of the city limits is individually estimated . Please contact us directly for a custom estimate.